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Every customer-centric Financial Institution requires a customer-centric banking platform. This does not mean that technology goes first. Focusing on the customer means setting their expectations as the starting point and then identifying the necessary elements to satisfy them in a cost-effective way.Read more
In the current business context, we think more about platform-based business models, in which there is no linearity in the value chain and from where a new type of integration arises, which we called: concentric.
The platform-based business model can be represented in three levels defined by three lines: Core line, Integration line, and Exchange line.